In using this website, you agree to be bound by the terms and conditions of this agreement.
Proactive Consulting for Professionals Limited (PCP) makes every effort to allow uninterrupted access to the website, but access to the website may be suspended, restricted or terminated at any time.
PCP reserve the right to change, modify, substitute or remove without notice any information on the website at any time.
Copyright
PCP’s publications, documentation, manuals and all other literature and information is © PCP Copyright Proactive Consulting for Professionals Limited all rights reserved.
No part of PCP’s publications, documentation, manuals, webinars or any other literature or information we supply to you may be reproduced or transmitted in any form or by any means, or stored in any retrieval system of any nature without prior written permission from us, except for permitted fair dealing under the Copyright Designs and Patents Act 1988, or in accordance with the terms of a licence issued by the Copyright Licencing Agency in respect of photocopying and/or reprographic reproduction.
No part of PCP’s website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without prior written permission. No PCP products may be transferred to any firm other than the original purchasing firm without our prior written permission.
Application for permission to reproduce extracts from any of PCP’s published works, documentation, courses, website or any other literature or information must be made directly to PCP. If, and only if such permission is granted, in all such cases, full acknowledgment should be given to the author.
Copyright is waived in respect of any of PCP’s products purchased under licence by firms, when used within the offices of the purchasing firm and these terms are specified. The waiver is restricted to use solely within the purchasing firms (not groups of firms) and not outside this.
In the case of a purchase of a PCP product by a firm which is a member of a Network, the PCP product concerned must not be distributed to other firms within that Network and must only be used by the firm and office making the purchase, unless our express written permission has been obtained.
Whilst every effort is always made to ensure accuracy in all our products, neither PCP or the author can accept any responsibility for any errors contained in their publications, documentation, webinars, brochures, website or any other product sold on the website.
PCP and the author cannot accept any responsibility for any loss resulting from any person acting or not acting as a result of any material in their publications, documentation, webinars, website or any other literature or information.
The copying and use of the PCP logo is strictly forbidden without the prior approval of Proactive Consulting for Professionals Limited. Permission requests should be directed by e mail to Margaret Scott at Margaret@pcplimited.com . Please inform Margaret who you are, the organisation you represent and how and why you wish to use the logo. Please include your contact details.
Access to website and online products
In order to access certain PCP products, you must register your details with Proactive Consulting for Professionals Limited. Once registered, you will be issued a username and password. The username and password are personal and specific to you and are not transferable.
Your username and password are used by PCP to identify you and are extremely important. Responsibility for any information posted on the website by anyone using your username and password and any payments due for products and services accessed through the website by anyone using your username and password are your responsibility Any breach of security of the username and password should be notified to PCP immediately.
The information you provide to us concerning you or your order and the products you have purchased will not be disclosed or sold to any outside third party.
You may not amend, adapt or circumvent the systems in place in connection with the website to access the website other than through normal operations.
Whilst every endeavour is made to ensure access to the PCP website is continuous, occasionally (due to technical faults outside PCP’s control or necessary upgrades to improve the user experience) the website may be taken offline. In all circumstances, PCP aims to keep such downtime to a minimum and will not issue refunds to any clients who need to access online materials and webinars they have purchased or who need to access their PCP account and are unable to do so.
Privacy
To read our privacy policy, please see the separate section on privacy on our website.
Cookies
To read our cookie policy, please see the separate section on privacy on our website.
Virus protection
Whilst PCP makes every effort to check and test material at all stages of production, it is always important that users run their own antivirus programme on any material downloaded from the Internet.
PCP cannot accept any responsibility for any loss, disruption or damage to your data or computer system which may occur when using or downloading material from the Proactive Consulting for Professionals Limited website.
Termination
PCP may terminate your access to the website or to any products within it, without prior notice for breach of any of the terms and conditions shown below. Access will also be terminated if payment is not received within 30 days of any invoice being generated.
PCP may also terminate your access to the website without prior notice to you where:
You may terminate your use of the service at any time by providing PCP with notice of termination. Notices should be provided in writing to info@pcplimited.com
Purchases
We will make every endeavour to ensure that the prices shown on the website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If you cancel, we will refund you for any amount that has been paid by you or debited from your credit card for the service or the product.
Cancellation policy
Our disclosure checklists are purchased based on an annual subscription of 12 months. Your subscription entitles you to all updates to the checklist issued within that 12 month period. We offer a 14 day cooling off period after purchase of the checklist. During this period, you may cancel your subscription for a full refund. PCP is under no obligation to offer a refund of any portion of your subscription if you choose to cancel after this period. All applications for a refund are handled by Margaret Scott at margaret@pcplimited.com.
All other products on the website are not normally eligible for any refund if cancelled. In exceptional circumstances, applications for a refund may be considered if full details are provided in writing to Margaret Scott at margaret@pcplimited.com explaining why a refund is sought and the circumstances arising. Your statutory rights are not affected.
Delivery terms
All products from our shop are available to download within 24 hours of purchase. Each customer will receive an e-mail within 24 hours of purchase with detailed instructions explaining how to access your product online. Products are downloaded from a secure server.
